Google Drive'due south local sync client—Backup and Sync—commonly has no issues backing upwardly or syncing files and folders on the PC and Mac. Only sometimes, information technology tin can just grind down to a halt. Bugs and glitches, connectivity problems, and improperly configured settings are some of the reasons why that happens.

If you observe Google Bulldoze Backup and Sync not working properly on your computer, then get through the fixes that follow. They should help y'all deal with ho-hum or stuck uploads and downloads, as well as other snags that you may come up beyond while using the cloud-storage service.

Check Server Status

If Backup and Sync worked fine a few moments ago, information technology'due south best to confirm that there's nil incorrect with Google Bulldoze on the server-side.

Start by heading into the Google Workspace Status Dashboard. So, cheque the status indicator next to Google Drive. If information technology shows upwards in orange or cherry (as opposed to green), you're looking at a service disruption or outage. In that case, y'all must wait it out until Google fixes the issue.

Pause and Resume Client

Is Google Drive'southward Backup and Sync client taking too long to upload or download files and folders? Or does it appear to exist stuck? Endeavor pausing and resuming. In most cases, that should get it to piece of work normally.

1. Select Backup and Sync from the arrangement tray (PC) or the menu bar (Mac). Then, select the 3-dots to open the Settings carte.

2. Select Intermission.

3. Wait for a few seconds. Then, re-open up the Settings card and select Resume.

Re-Open Backup and Sync

Quitting and relaunching Backup and Sync is another ready that can assistance resolve dull or stuck uploads and downloads.

ane. Select Backup and Sync.

2. Open the Settings carte and select Pause. Then, select Quit Backup and Sync.

3. Re-launch Backup and Sync from Google via the Commencement menu (PC) or the Launchpad (Mac).

Restart Router

Are y'all facing lousy net speeds everywhere on your PC or Mac? Open some websites, play a few videos, or run a speed test to confirm. If things feel tedious, attempt restarting your router. Once you've done that, pause and resume the Backup and Sync customer to get things moving over again.

Reboot Computer

Have you rebooted your PC or Mac in a while? A computer that's been running for too long can develop all sorts of issues. Try doing that now and see if Google Drive Backup and Sync is still not working.

Check Folder Preferences

If Backup and Sync does not support or sync a specific folder on your reckoner or in Google Drive, you must confirm that yous've configured it properly.

one. Open the Settings carte du jour in Backup and Sync.

2. Select Preferences.

three. Switch between the My Computer and Google Bulldoze tabs and ostend that you've selected the folders that you want to back up and sync.

4. Select OK to save whatsoever changes.

Log Out/Log Back In

Logging out and signing back into your Google Account can likewise fix a dull or a stuck Fill-in and Sync customer. Y'all will not lose whatever locally synced files.

ane. Open the Settings menu in Backup and Sync. And so, select Preferences.

2. Switch to the Settings tab and select Disconnect Account to log out from the sync client.

3. Reboot your PC or Mac.

4. Sign back into Fill-in and Sync with your Google Account and pick the files and folders that y'all desire to support and sync.

5. Select Continue on whatever prompts that ask y'all to merge your files. That should help you avoid having to sync files from scratch.

Check Bandwidth Settings

Confirm that Google Drive's Backup and Sync client isn't bottlenecked past a restrictive download or upload rate.

1. Open the Fill-in and Sync Preferences pane.

2. Switch to the Settings tab and cull Network Settings.

3. Make sure that Don't limit is selected underneath both Download Charge per unit Upload Rate.

Switch DNS Servers

If Backup and Sync faces constant connectivity bug, changing the Domain Name Organisation (DNS) settings on your computer to Google DNS can help.

Alter DNS — PC

1. Open the Start menu and select Settings.

two. Select Network & Cyberspace.

3. Switch to the Wi-Fi tab and select your Wi-Fi connection.

4. Gyre downward to IP settings and select Edit.

5. Select Manual and enable IPv4.

6. Enter the post-obit into the Preferred DNS and Alternate DNS fields:

8.8.8.viii

8.8.4.4

7. Select Salvage.

Change DNS — Mac

i. Open up the Mac's Command Heart, select Wi-Fi, and select Network Preferences.

2. Under the Wi-Fi side-tab, select Avant-garde.

3. Switch to the DNS tab and supervene upon the electric current DNS servers with the following:

8.8.8.8

8.8.iv.4

4. Select OK.

Add together to Firewall Exceptions

Endeavor adding Google Drive'southward Backup and Sync client as a firewall exception. That should prevent the firewall on your PC or Mac from interfering with it.

Add to Firewall — PC

1. Open the Start card, type windows security, and select Open.

ii. Select Firewall & network protection.

3. Select Permit an app through firewall.

iv. Select Change settings, and then select the Let some other app button.

5. Select Browse and navigate to Local Disk (C:) > Program Files > Google > Drive. And so, selection the file labeled googledrivesync and select Open.

6. Select Network types, check the box next to Private, and select OK.

7. Select Add.

Add together to Firewall — Mac

1. Open up the Apple menu and select System Preferences.

2. Select Security & Privacy.

three. Switch to the Firewall tab, select Click the lock to brand changes, and choose Firewall Options.

four. Pick Backup and Sync from Google and select Add.

Delete Backup and Sync Configuration

If none of the fixes above helped, endeavour deleting the configuration files related to your Backup and Sync profile. That should remove any decadent settings from messing things up. Quit Fill-in and Sync before y'all start.

Delete Configuration Files — Windows

1. Press Windows+R to open the Run box.

2. Re-create and paste the path beneath:

%USERPROFILE%\AppData\Local\Google\Drive

3. Select OK.

4. On the File Explorer window that shows up, delete the folder labeled user_default.

Delete Configuration Files — Mac

1. Open Finder and press Command+Shift+G.

ii. Copy and paste the following path:

~/Library/Awarding Support/Google/Drive/

3. Select Go.

iv. On the Finder window that shows up, move the folder labeled user_default to the Trash.

Reinstall Backup and Sync

Are you still having issues with Fill-in and Sync? It's fourth dimension to re-install it from scratch. That will not delete any locally synced files, and so you tin can merge with them subsequently re-installing the customer. Exit the Backup and Sync client before you outset.

Uninstall Fill-in & Sync — Windows

1. Right-click the Get-go menu and select Apps and Features.

2. Locate and select Fill-in and Sync from Google.

three. Select Uninstall to remove it from your computer.

Uninstall Fill-in & Sync — Mac

1. Open up Finder and select Applications.

2. Locate and right-click Backup and Sync from Google.

3. Select Movement to Trash.

After removing Backup and Sync from your PC or Mac, re-download the Backup and Sync client and reinstall it. So, sign in with your Google Account and fix information technology up.

Google Backup and Sync Issues Resolved

Google Fill-in and Sync can cease working for several other reasons too. Sometimes, a Windows update can throw information technology off. It tin exist due to insufficient cloud storage on Google Bulldoze too. Try the above troubleshooting steps and then that you don't have to manually upload and download from Google Drive.